Contact
Talk to a human
Questions, feedback, partnerships or press — we read every email and usually reply within one business day.
Email us
Sales and plans
Not sure which plan fits, or how many credits you need? Tell us about your store and we will suggest a setup.
Email us →Support
Problems connecting Shopify or WordPress, a fix that did not apply, or a billing question? Include your store URL.
Email us →Agencies and partners
Managing several stores for clients? Ask us about the Agency plan and onboarding.
Email us →Press and feedback
Writing about AI search, or have an idea for Fullyopt? We read every message.
Email us →
What to expect
- A human reply within one business day, usually much sooner.
- For support, include your store URL and what you expected to happen.
- Shopify billing questions can also go through your Shopify admin.
Contact questions
Can I get a demo?
The quickest demo is your own store: sign up free, connect your store, and your 200 credits cover a first crawl and AI visibility checks for your key questions. If you would rather see it with us first, email us a few times that suit you.
Do you offer phone or chat support?
Support is by email today, handled by the people who build Fullyopt. Include your store URL and a short description, and attach screenshots if something looks wrong.
How do I report a security issue?
Email hello@fullyopt.com with “Security” in the subject. Please include steps to reproduce and do not test against stores that are not yours. We will acknowledge your report quickly.
How do I delete my account and data?
Email us from the address on your account and we will delete your account and connected store data. Disconnecting the Shopify app or WordPress plugin also stops all access immediately.