Privacy Policy
Last updated: [Date]
This is a template. Text in [brackets] must be completed before publication.
This Privacy Policy explains how [Company name] (“Fullyopt”, “we”, “us”) collects, uses and protects personal data when you use fullyopt.com, app.fullyopt.com, the Fullyopt Shopify app and the Fullyopt WordPress plugin (together, the “Service”).
1. Who we are
[Company name], [Registered address], [Company registration number]. You can contact us at hello@fullyopt.com.
2. Data we collect
Account data: name, email address and login details.
Store data: product, collection and page content, SEO settings and related metadata you connect to the Service.
Usage data: actions in the app, device and browser information, and log data.
Billing data: plan and payment status. Card payments are processed by [Payment provider] or by Shopify; we do not store full card numbers.
3. How we use data
To provide the Service: scanning your store, tracking visibility, generating content and applying fixes you approve.
To operate and improve the Service, provide support, prevent abuse and comply with legal obligations.
We do not sell personal data and we do not use your store data to train AI models.
4. AI providers
To generate content and check AI visibility, we send relevant prompts and store content to AI providers such as OpenAI, Anthropic, Google and Perplexity. If you connect your own API keys, those requests are made under your account with that provider and its terms apply.
5. Legal bases
We process data to perform our contract with you, based on our legitimate interests in running and securing the Service, with your consent where required, and to meet legal obligations.
6. Sharing
We share data only with service providers that help us run the Service (hosting, email, payments, AI providers), under appropriate agreements, or when required by law.
7. Retention
We keep data while your account is active and for [X days] after deletion, unless a longer period is required by law.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, and to object to or restrict processing. Email hello@fullyopt.com to exercise these rights. You may also complain to your local data protection authority.
9. Cookies
We use essential cookies for login and language preference, and [analytics provider, if any] to understand how the site is used.
10. Changes
We may update this policy. We will notify you of material changes by email or in the app.